We always put quality above everything, that is why our Care Clinic™ service is an all-inclusive healthy hair maintenance service delivered to you at a Professional Salon in the North West London area. You will have a dedicated hair and scalp therapist to give you professional maintenance tailored to your evolving hair needs. When we say all-inclusive essential healthy hair care – we mean it.
The price you pay for our Care Clinic™ service includes….
Holistic healthy hair care consultation
Custom hair & scalp detox with scalp massage
Finger detangling & smoothing
Custom hydration steam treatment
Expert custom advice, tips & product samples
Natural curl defining or Light blow dry
Precision Trim (when necessary)
We include periodic complimentary hair health consultations which allows us the chance to investigate your hair needs in order to determine your necessary healthy hair care regime plus we can answer any hair care question you have. We use high quality, eco powered and high performance hair care treatments that will knock you socks off (and obviously keep your hair in mint condition!). In addition to your hair & scalp detox (thorough cleansing & conditioning), you will experience careful, delicate finger detangling to condition and train your luscious locks. We use our own hair care range, Curly By Nature™ along with a limited selection of high quality hair care products curated by Klerissa McDonald. You may choose from our Herbal Hydration, Nourish & Stimulate, Repair & Reconstruct, Bodifying Thickener, Purifying Clarifying Deep Cleanse, Heat or Colour Recovery steam treatments already available or we can create a custom one for you. To finish, you have the choice of a light blow dry and basic protective style finish plus a precision trim when necessary.
Book your Care Clinic service making sure you select the desired service. Then confirm a convenient time & date. Confirm your personal details & pay your deposit to secure limited space.
Tell us about your hair – Your hair history, hair goals and everything in between – We want to know all the in’s and out’s and be fully prepared to pamper you!
Let our passionate, dedicated, professional hair therapist caress your curls and cater to your every need. You can rest assured that our luxurious treatment will meet your expectations.
Save your time, stress and hundreds of pounds by becoming a member today to enjoy constant, healthy, well maintained hair. Pampered with Passion.
We are Genetically Curly Hair™ Care Experts with a multi-textural hair care training and experienced in all hair types. We focus on treatments, care and curls providing quality hair care to men, women and children with curly, wavy, or kinky textured hair of every ethnicity. We can guide you on your transitioning journey back to natural hair but we DO NOT perform relaxers (traditional sodium hydroxide straightening), curly perms, colour services, weave installations (including crotchet braids), single plaits, faux locs, box braids or wig services. Also, we will not treat medical conditions that require prescribed medicine- However, we may be able to refer you to qualified trusted partners.
SAVE YOUR MONEY & SAVE YOUR HAIR
We champion healthy hair care at Curly By Nature and want to establish great hair care training and practice therefore, we offer rewards to those committed to caring for their hair. After your first Care Clinic appointment you can choose one of our 4 membership options which will save you time, money and have your hair always looking on fleek! Choosing is easy and you have the option to pay in full in advance or by direct debit. Scroll down to see pricing options.
If it’s been more than 60 days since your last visit, you will need to book another ‘One-Off’ Care Clinic appointment to cash-in on any saving and benefits. More importantly we will need to schedule dedicated time to re-focus, get re-acquainted with your hair and re-establish the optimal healthy hair care regime.
You will receive appointment details, address, mobile, consultation form upon completed booking of your chosen service.
All pricing is based on medium shoulder length hair with medium density. If your hair requires additional prep time you must book it in separately. There are price adjustments according to your hair length and density set out as follows:
If you are booking for a child under 13 you would be entitled to a discount of 40% OFF your total bill. If you are a student or adult over 70 then you will be entitled to a discount of 25% OFF your total bill.
For hair that is longer, denser, matted or extremely tangled then you MUST book in additional time when scheduling your appointment. There may be an additional charge or refund depending on the condition and the time needed to dedicate care for your hair. You will need to book extra time if applicable.
Above Shoulder -£5
Medium Shoulder +£0
Below Armpit +£15
FAQ + T&C’s
DEPOSIT & PAYMENT
We accept online, mobile or telephone reservation and the full deposit is required (compulsory) in the form credit or debit card Visa, MasterCard, Discover, American Express are accepted online. Your card will be charged immediately but in the event of a cancellation you will receive a refund for the according sum if it is within our terms and conditions. If you do not inform us of any desired or required add-ons prior to your appointment then your appointment may need to be canceled (and charged accordingly)
If you decide that you want to be a member before your first appointment you will have the opportunity to either pay a 50% deposit for 3 month commitment in advanced or pay by direct debit.
*All online, mobile app and telephone deposits are processed through an SSL secured portal. We never store credit card details.
CHANGES & CANCELLATIONS
No cancellations allowed within 48 hours of the appointment, we require a minimum of 48 HOURS notice for a cancellation. You may reschedule your appointment within 24 hours up to 3 consecutive times. For same-day cancellations there is a fee of 60% of scheduled service and same-day changes there is a fee of 20% of scheduled service. If you do not contact us at all, we consider the appointment as a ‘no-show’ and 100% charged according to service.
LATE ARRIVALS: Please arrive 10 minutes before your appointment time. If you are running late please call us or drop us a line on firstname.lastname@example.org . We will do our best to accommodate you, but to ensure a timely service to each of our clients, we may need to reschedule your reservation if you arrive more than 15 minutes after your scheduled appointment time.
UNDER 15’s and OVER 70’s
If you are booking for a child under 15 you would be entitled to a discount of 40% OFF your total bill. If you are a student or adult over 70 then you will be entitled to a discount of 25% OFF you total bill.
HEALTH & SAFETY
Our salon floor is reserved for clients receiving services. Our seating in our reception area is limited, therefore, we ask that you not bring company with you to your appointment.
We don’t take walk-ins, however, we do book same-day up to 2 hour in advance so go to our booking portal.
WIG SERVICE AND HAIR CARE
We offer services to enhance the health of your hair whilst wearing wigs. Please ask about our Wig Services for more details.